Synovial Syntax

I get help through gritted teeth…

Posted on: September 29, 2009

…gritted through pain and effort of persistence. Mind you, not as awful as yesterday’s crisis. Not what you’d wish on an enemy either.

So, i rang every 45 minutes til husband got home from his big bank job (no, not that kind!) at lunchtime. he had the kids this afternoon. i went down and had a blood-out-of-stone convo with a sweet but undertrained 20 year old desk clerk that basically went:

‘hi, have you got any cancellations for this afternoon please?’
‘no, sorry, first available appointment is thursday, we had some this morning, you should have called’
‘i did, six times, but that’s in the past, can you help me now?
‘not really i’m afraid’
‘well, i will wait just here all afternoon for a no-show spot, and can i have a word with whoever’s in charge today. I’ll need a letter to take back to A&E tonight explaining i couldnt see a gp’
‘do you need to go to a&e?’
‘i did yesterday, they helped and they said i had to come in today to review my pain meds’
‘what do you take?’
‘quite a few things that aren’t working well’
‘what meds’
‘well, codydamol…’
‘so you need some cocodymol ok then’
‘no, no i don’t need repeat prescriptions they aren’t working, i need a consultation with a medic. i can wait all afternoon.’
‘um, i can get a doctor to write a new prescription’
‘no thank you, i need to see a doctor about some problems that have come up’
‘what problems?’
{madam here turns around and fails to count the long queue of people enjoying her masterful temper management}
‘i can talk about those in private if you need to know, where shall we go?’
‘i can’t leave the desk really’
‘and it’s not fair for me to have to do this, but i’ve vomited blood once today having had opiates at a&e last night, i’m still in a great deal of pain and i’m not sure if my new biological drug is causing any of these problems’
{her eyes register fear at the word biologicals, the queue goes very still and quiet and shuffles back a little}
‘i’ll just have a word with the triage doctor’

….

30 minutes later, i’m given an appointment for 2.5 hours later. i call up my husband and we sit and watch the boys play in the sun for a while. certainly made the best of it.

gp was sweet and showered me with tramadol, 30/500 cocodamol and omeprazole and advised on what likely to happen at consult next month.

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5 Responses to "I get help through gritted teeth…"

Your site was extremely interesting, especially since I was searching for thoughts on this subject last Thursday.

I don’t know If I said it already but …Hey good stuff…keep up the good work! 🙂 I read a lot of blogs on a daily basis and for the most part, people lack substance but, I just wanted to make a quick comment to say I’m glad I found your blog. Thanks,)

A definite great read….

i was crying inside, believe me…but there’s no use losing it with them, i never feel better and this is the way to actually get what you want. the problem is of course, you don’t expect to have every last ounce of self-control and energy sapped out of you by the people who are supposed to help.

Good stuff, very well handled by you – i’d have been in tears at the first “but” with frustration!
x

Glad you were finally able to see someone.

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